According to the Chinese government website, September 6, 2019, the Ministry of Industry and Information Technology's "Implementation Opinions on Promoting the Quality of Manufacturing Products and Services" (Ministry of Industry and Information Technology Section  188, August 29, 2019) has been issued. The contents are as follows: |
Improving the quality of manufacturing products and services is an important measure to deepen supply-side structural reforms to meet the people's growing needs for a better life, and is an inevitable requirement to promote China's industry to move towards the mid-to-high end of the global value chain. In order to implement the "Guiding Opinions of the State Council of the Communist Party of China on Carrying Out Quality Improvement Actions", to accelerate the improvement of the quality of manufacturing products and services, and to promote the high-quality development of manufacturing industries, the following opinions are presented.
I. General requirements
(A) guiding ideology
Guided by Xi Jinping's thoughts on socialism with Chinese characteristics in the new era, fully implementing the spirit of the 19th CPC National Congress and the 2nd and 3rd Plenary Sessions of the 19th Central Committee of the CPC, firmly establishing a new development concept, insisting on the supply-side structural reform as the main line to improve manufacturing The goal is to achieve industry quality and efficiency, implement corporate quality responsibility, strengthen the motivation for quality improvement, optimize the quality development environment, cultivate new advantages in manufacturing competition, and lay a solid foundation for the implementation of the strategy of manufacturing a strong country and a strong country.
(Two) basic principles
Adhere to the combination of quality improvement and meeting demand. Taking strengthening manufacturing competitiveness and meeting the people's growing needs for a better life as the starting point and end point, strengthen comprehensive quality management, promote quality culture and brand building, and increase people's sense of gain.
Adhere to the combination of the corporate body and the creation of the environment. Promote enterprises to implement the main responsibility of quality, strictly observe the quality bottom line, improve the quality level, and expand the supply of high-quality products and services. Optimize the environment for quality development, strengthen standard guidance, speed up the training of talents, strengthen professional support, promote high quality and competitive prices, and stimulate the impetus for enterprise quality improvement.
Adhere to the combination of technological innovation and management innovation. Enhance technological innovation capabilities, guide innovation elements to focus on key common technologies, high-end products and services, and improve product safety, reliability, and environmental adaptability. Promote quality management innovation, promote advanced quality management methods and tools, and improve the level of quality management.
Adhere to the combination of comprehensive promotion and separate business strategies. Improve the quality improvement cooperation mechanism covering the entire industry chain and the entire product life cycle. Focus on the industry's outstanding quality issues, implement precise measures, improve the quality of raw material supply, enhance the competitiveness of equipment manufacturing quality, accelerate the upgrading and upgrading of consumer goods, and promote the information technology industry to move towards the mid-to-high end.
(Three) main objectives
By 2022, the overall level of manufacturing quality will be significantly improved, the quality foundation support capability will be significantly improved, the quality development environment will continue to be optimized, and the industry quality work system will be more efficient. Establish a group of national standard, industry standard and group standard coordinated supporting standard group to lead the improvement of industry quality, promote the establishment of quality grading working mechanism in no less than 10 industries or fields, improve the quality traceability mechanism of the whole product life cycle of key products, and improve enterprise quality And brand competitiveness.
Implementing the main responsibility of enterprise quality
(4) Improve the quality responsibility system. The legal representative or main person in charge of the enterprise is the person responsible for quality first. Enterprises should establish a system of responsibility for key positions in quality and safety control, and strictly implement corporate post quality standards and quality assessment systems. Strictly enforce compulsory standards, proactively declare the quality of products and services, and accept social supervision. Implement major quality accident reporting and emergency response systems to enhance quality safety risk prevention and control capabilities. Fulfill statutory obligations such as defective product recalls, strictly implement product repair, replacement, and return liability regulations, assume responsibility for quality damages in accordance with the law, and establish a sound product life cycle quality traceability mechanism.
(5) Strengthen comprehensive quality management. Clear corporate quality policy objectives, establish a quality management system covering all employees and the entire process, continuously improve the effectiveness of the quality management system operation, ensure the continuous and stable provision of products and services that meet laws and regulations and customer needs, optimize the customer experience, and improve customers Satisfaction. Strengthen the supply chain quality management, establish and improve the second party quality audit system, and guide and supervise the quality, technology, technology, equipment and personnel of important suppliers. Actively apply the methods of high performance, six sigma management, and lean production to carry out activities such as quality risk analysis and control, quality cost management, and quality management system upgrades to comprehensively improve the company's quality management capabilities.
(6) Promote the construction of quality culture. Establish the integrity-oriented business philosophy of quality first, reputation first, strengthen the quality awareness of all employees, improve the staff's post skills, and implement quality integrity into the entire process of enterprise production and operation. Vigorously promote the spirit of outstanding entrepreneurship and craftsmanship, strengthen the construction of corporate social responsibility, and cultivate a quality culture of excellence and the pursuit of excellence. Encourage the establishment of the chief quality officer, actively organize and carry out mass quality activities such as quality management teams, team management, quality research, and rationalization suggestions, strengthen internal promotion and external communication of excellent quality results, and continuously improve quality management.
Third, enhance the quality and drive
(7) Give full play to the role of standard driving. Bring into play the role of standards in supporting and leading the improvement of industry quality, improve the synergy and matching of upstream and downstream industry standards, and promote the establishment of a standard group covering the entire industry chain and product life cycle. Accelerate the formulation of quality and safety standards, green design and production standards in key areas, and promote the implementation of standards. Encourage local organizations to formulate local standards in accordance with the special requirements of the region's natural conditions and serve the development of local characteristic industries. Encourage enterprises and social groups to formulate standards that meet multi-level market and innovation needs, support innovative, advanced and international group standards application demonstrations, support local development of standards pilot quality improvement work, and support industry and enterprises to participate in international standardization work Align with the international advanced level and promote high-quality development of the industry.
(8) Strengthen technical support. Encourage technological innovation of enterprises, carry out personalized customization, flexible production, enrich product categories, and meet differentiated consumer demand. Promote the development and application of digital twins, reliability design and simulation, quality fluctuation analysis and other technologies to improve product quality design and process control capabilities. Continue to promote the implementation of the two-industrial integration management system, promote the application of next-generation information technologies such as cloud computing, big data, and artificial intelligence in quality management, support the establishment of quality information databases, and develop quality management tools such as online inspection, process control, and quality traceability To strengthen the analysis of quality data and promote the establishment of a full-process quality management system based on digitalization, networking and intelligence.
(9) Give play to the role of brand promotion. Guide enterprises to establish a quality-based brand development strategy, enrich brand connotation, and enhance brand image. Encourage industry associations and professional institutions to establish and improve a professional service system for brand cultivation, formulate and implement standards for brand cultivation management systems, improve the evaluation mechanism for brand cultivation maturity, and use brand cultivation to promote the leap from "qualified quality" to the pursuit of "customer satisfaction". Promote regional brand building in industrial clusters, guide corporate standards coordination, innovation collaboration, business collaboration, and resource sharing within the cluster, give play to the leading role of leading enterprises, and promote the upgrading of the industrial chain. Strengthen brand promotion, lead consumer demand, strengthen consumer confidence, and promote enterprises to accelerate quality upgrades.
Fourth, optimize the quality development environment
(10) Advocating high quality and competitive prices. Encourage industry associations and professional institutions to formulate quality grading standards around product performance, technical capabilities, user needs, etc., use inspection and testing, conformity assessment, satisfaction surveys and other means to carry out quality grading evaluation on key product trials and establish a quality grading release mechanism. Promote the establishment of a market-based credit acceptance mechanism for quality grading and application classification based on the professional quality grading of machinery, steel, petrochemical, building materials, light industry, and electronics industries. Increase the guiding role of government procurement, promote the release of high-quality procurement catalogs, and encourage the use of high-quality products in major equipment and key projects.
(11) Optimize the market environment. Strengthen the construction of quality integrity system, establish information sharing mechanisms such as consumer complaints and product recalls, and guide the industry to warn and improve common quality issues. Cooperate with relevant departments in cracking down on infringing intellectual property rights and manufacturing and selling counterfeit and inferior goods, and jointly punish severe quality violations and untrustworthy behaviors, and promote the establishment of a fair, just, open, and orderly market competition environment. Guide local and industry to formulate regional and industry quality improvement plans, actively carry out quality industry development, quality comparison, brand cultivation and other work, and summarize China's outstanding industrial design, single championship, quality benchmarking, special and special new “little giant”, industrial cluster area Good experience and good practices in brand building and other activities, and increase publicity and promotion.
(12) Consolidate service support. Strengthen the construction of quality basic capabilities, give play to the role of various public service platforms, and increase the quality and supply of branded services for SMEs. Give play to the role of national and provincial manufacturing innovation centers, conquer a number of key common technologies and promote their application, and improve the quality and technical level of enterprises. Support professional institutions to strengthen capacity building for quality control and technical evaluation, and encourage service to enterprises. Accelerate the development of productive service industries such as research and development design, industrial design, intellectual property rights, standard verification, quality diagnosis, testing and certification, strengthen international exchanges and cooperation, and improve professional services. Promote the opening of industry inspection and testing laboratories to the public, and raise the awareness of quality among the entire population.
V. Accelerating the quality improvement of key industries
(13) Improve the quality of raw material industry supply. In-depth implementation of the "Three-year Action Plan for the Improvement of the Quality of the Raw Material Industry (2018-2020)". Accelerate the transformation and upgrading of traditional industries such as steel, cement, electrolytic aluminum, and flat glass, promote clean and efficient production processes, implement green and intelligent transformation, and encourage the development and application of the entire process quality online monitoring, diagnosis, and optimization system. Accelerate the innovation of high-end materials, support the construction of demonstration platforms for the production and application of materials in key areas such as aviation, nuclear energy and engines, promote the verification and promotion of new material applications, and form a high-performance, functional, and differentiated supply of advanced basic materials. Speed up the construction of rare earth functional materials innovation centers and industry test and evaluation centers, support the development of rare earth green mining and smelting separation technologies, and accelerate the development of new rare earth materials and high-end application industries. Support to carry out user satisfaction surveys on key raw material products and continuously improve the quality of raw material supply centering on users.
(14) Enhance the quality competitiveness of the equipment manufacturing industry. Actively implement the "Special Action Guide for Promoting the Quality Brand Enhancement of the Equipment Manufacturing Industry". We will implement industrial strong foundation projects and focus on solving weak links in basic components, electronic components, industrial software and other fields to make up for shortcomings in quality. Speed up the advancement of intelligent manufacturing and green manufacturing, increase the level of automation and intelligence in the production process, and reduce energy, material and water consumption. According to the "Guide to Investment Guide for Industrial Enterprises' Technological Transformation and Upgrade", they will sort out the catalogue of new technologies, new equipment, and new technologies that are urgently needed for industrial quality upgrades, actively guide industrial funds and social capital support, and improve the quality level of the equipment manufacturing industry.
(15) Promote the upgrading and upgrading of the consumer goods industry. Implement "Several Opinions on Carrying out the" Three Products "Special Action for the Consumer Goods Industry to Create a Good Market Environment". Develop guidelines for the release of upgrades and innovative consumer products, and promote the release of innovative products in industries such as light industry and textiles. Cultivate and grow personalized customization enterprises and platforms, and promote the development of personalized customization, scale customization, and high-end customization. Continue to carry out the pilot demonstration work on the textile and garment creative design park (platform), improve the level of creative design, promote the transformation of product supply to "product + service", and promote consumption upgrade. Support physical product quality and performance comparison of key products with foreign products, support the application of advanced technologies for clinical urgently needed drugs and quality improvement, carry out the construction of quality and safety traceability systems in key areas such as infant formula milk powder, provide real-time information traceability and query services, and make consumers assured consumption.
(16) Promote the information technology industry to mid-to-high end. Support the construction of integrated circuits, information optoelectronics, smart sensors, printing and flexible display innovation centers, strengthen key common technology research, and actively promote the commercialization and industrialization of innovation results. Accelerate the development of 5G and IoT-related industries, deepen the integration of information technology and industrialization, build an industrial Internet platform, strengthen the construction of new industrial Internet infrastructure, promote the development and application of key basic software, industrial design software, and platform software, and improve software engineering quality and networks Information security level. Develop the ultra-high-definition video industry and expand and upgrade information consumption. Standardize the management of smart terminal applications and improve the user experience of information technology products and services.
6. Safeguard measures
(17) Strengthen organization and implementation. Adhere to the principles of enterprise main body, government guidance, and social co-governance, and strengthen departmental coordination. Local industry and information technology authorities should urge enterprises to strictly implement laws and regulations on quality, standards, metrology, certification, and special equipment safety, strengthen quality management and team capacity building, and formulate relevant supporting policies and incentives to promote quality improvement in the region based on the actual situation. Measures. Encourage industry associations to continue to promote mass quality activities, establish a long-term publicity and promotion mechanism for advanced quality management experience in the industry, and promote advanced quality.
(18) Speed up personnel training. Guided by corporate needs, systematically promote the cultivation of quality personnel in the manufacturing industry. Relying on universities and research institutes to promote the construction of quality- and brand-related professional disciplines and courses, support the establishment of quality research institutes and brand research institutes to cultivate high-end quality and brand talents. Support industry associations and professional institutions to strengthen professional skills and quality brand talent training, improve industry quality awareness and professional quality level. Encourage enterprises to improve the quality of their employees, and cultivate knowledge-based, skill-based and innovative quality backbones and technical experts.
(19) Strengthen publicity and guidance. Strengthen the overall planning and systematic promotion of quality and brand building publicity, guide enterprises to adhere to quality first, pursue outstanding quality, pay attention to new requirements such as green low-carbon, sustainable development, and consumer-friendliness, and continuously improve the quality of products and services, and improve the performance of society Ability of responsibility. Organize and carry out quality brand theme publicity and exchange activities, report rich practices, major achievements, and typical experiences of enterprise quality improvement, tell Chinese brand stories well, shape a new image of Chinese manufacturing quality, and enhance international competitiveness.